At LevelUp®, we are dedicated to manufacturing quality products that perform the way that our customers expect the first time. In the rare event that you require assembly assistance, spare parts, or replacement parts, we're here for you. Simply contact us at the email address or phone number listed below: In most cases, we provide spare parts free of charge. Please have your item name(s) and part number(s) ready when contacting us, as this will help speed up handling of your request.
Email: support@levelupgear.com Phone: 866-632-6632 Hours: M-F 8am to 5pm Pacific Standard Time